Whakapā Mai
Contact Us

• Family violence information line — support and information about local services near you.
  Call 0800 456 450
  Find out more about family violence and getting help (external link)(external link)
• Women’s Refuge — 24-hour service advocacy and accommodation for women and their children experiencing family violence.
  Call 0800 733 843 (0800 REFUGE)
  Find out more about Women’s Refuge (external link)(external link)
• Shine domestic abuse services — for people experiencing domestic abuse, or wanting to know how to help someone else.
  Free call 0508 744 633 (9am - 11pm)
  Find out more about Shine’s helpline (external link)(external link)
• Shakti New Zealand — culturally competent support services for women, children and families of Asian, African and Middle Eastern origin who have experienced domestic violence.
  Call 0800 742 584
  Find out more about Shakti New Zealand(external link)

• Safe to Talk — helpline for support and information about sexual violence.
  Call 0800 044 334, text 4334 or email support@safetotalk.nz
  Chat to counsellors online or find out more at Safe to Talk(external link)(external link)
• Tu Wahine Trust — kaupapa Māori counselling, therapy and support for survivors of sexual harm (mahi tukino) and violence within whānau.
  Call 09 838 8700
  Find out more about Tu Wahine Trust (external link)(external link)
• Male Survivors Aotearoa New Zealand — offers one-to-one, peer and support groups for male survivors of sexual abuse and their significant others.
  Call 0800 044 344
  Find out more about Male Survivors Aotearoa New Zealand (external link)(external link)
• ACC Sensitive Claims Unit — offers access to services related to sexual abuse or sexual assault.
  Call 0800 735 566
  Find out more about accessing services through ACC Sensitive Claims(external link)

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• Hey Bro helpline — Available 24 hours a day, 7 days a week. Help for men who feel they are going to harm a loved one or whānau member.
  Call 0800 HeyBro (0800 439 276)
  Find out more about Hey Bro (external link)(external link)
• Shine domestic abuse services — support for people who are using violence.
  Free call 0508 744 633 (9am to 11pm)
  Find out more about Shine’s helpline (external link)
• Korowai Tumanako — kaupapa Māori service for those with concerning or harmful sexual behaviour.
  Text or call 022 474 7044
  Find out more about Korowai Tumanako(external link)(external link)
• Stop — support for concerning or harmful sexual behaviour.
  Find out more about Stop (external link)(external link)
• Family violence information line — for support and information about family violence.
  Call 0800 456 450
  Find out more about family violence and getting help (external link)
• Sexual violence helpline (Safe to Talk) — for support and information about sexual violence.
  Call 0800 044 334, text 4334 or email support@safetotalk.nz
  Chat to counsellors online or find out more at Safe to Talk(external link)
• Need to Talk? 1737 — free call or text 1737 any time for support from a trained counsellor.
  Find out more about Need to Talk? 1737 (external link)

• OUTline NZ — for confidential telephone support for sexuality or gender identity issues.
  Call 0800 688 5463
  Find out more about OUTline (external link)(external link)
• Hohou te rongo kahukura | Outing Violence(external link) — building rainbow communities free from violence.
  Find out more about Outing Violence(external link)

• Oranga Tamariki — contact Oranga Tamariki if a child or young person is unsafe, not being cared for, or separated from their parents or caregivers.
  Call 0508 326 459
  Visit the Oranga Tamariki website(external link)(external link)
• What's Up? — a safe place for tamariki and rangatahi to talk.
  Call 0800 942 8787
  Find out more about What's Up?(external link)(external link)
• Skylight — helping children, young people and their families and whānau through tough times of change, loss, trauma and grief.
  Call 0800 299 100
  Find out more about Skylight(external link)(external link)
• Family violence information line — for support and information about family violence.
  Call 0800 456 450
  Find out more about family violence and getting help (external link)
• Sexual violence helpline (Safe to Talk) — for support and information about sexual violence.
  Call 0800 044 334, text 4334 or email support@safetotalk.nz
  Chat to counsellors online or find out more at Safe to Talk(external link) (external link)(external link)

The Elder Abuse Helpline is a free service that people can contact if they or someone they know are experiencing elder abuse.

Call 0800 32 668 65

For people in Pacific communities, there is targeted mental health support available from Ola Lelei, a dedicated 0800 number.

0800 Ola Lelei – 0800 652 535

Shakti New Zealand — culturally competent support services for women, children and families of Asian, African and Middle Eastern origin who have experienced domestic violence.

Call 0800 742 584

Find out more about Shakti New Zealand((external link)

All services below are available 24 hours a day, 7 days a week.

• Need to Talk?— free call or text 1737 any time for support from a trained counsellor.
  Find out more about Need to Talk? 1737(external link)(external link)
• Youthline— call 0800 376 633, free text 234 or email talk@youthline.co.nz.
  Chat online or find out more at Youthline (external link)(external link)
• What's Up? — a safe place for tamariki and rangatahi to talk.
  Call 0800 942 8787
  Find out more about What's Up?(external link)(external link)
• Skylight — helping children, young people and their families and whānau through tough times of change, loss, trauma and grief.
  Call 0800 299 100 
  Find out more about Skylight (external link)(external link)
• Lifeline — 0800 543 354 (0800 LIFELINE) or free text 4357 (HELP)
  Find out more about Lifeline (external link)(external link)
• Suicide Crisis Helpline— 0508 828 865 (0508 TAUTOKO)
  Find out more about the Suicide Crisis Helpline(external link)(external link)
• Depression and Anxiety Helpline — talk to a trained counsellor about how you are feeling or to ask any questions.
  0800 111 757 or free text 4202
  Find out more about the Depression and Anxiety Helpline(external link)(external link)
• Anxiety phone line — 0800 269 4389 (0800 ANXIETY)
  Find out more about the Anxiety phone line(external link)(external link)
• Family Services 211 Helpline — help to find and directly transfer to community-based health and social support services in your area.
  Call 0800 211 211
  Visit the Family Services Directory online(external link)(external link)
• OUTline NZ — confidential telephone support for sexuality or gender identity issues.
  Call 0800 688 5463
  Find out more about OUTline(external link)

The Alcohol Drug Helpline offers free support if you have concerns about your drinking and drug use, or someone else’s. A trained counsellor is available 24 hours a day, 7 days a week.

You can call 0800 787 797 or text 8681.

• Family violence information line — support and information about local services near you.
  Call 0800 456 450
  Find out more about family violence and getting help (external link)
• Sexual violence helpline (Safe to Talk) — for support and information about sexual violence.
  Call 0800 044 334, text 4334 or email support@safetotalk.nz
• Women’s Refuge — Find your local Wmen's Refuge to be linked up with an advocate in your area.
  Call 0800 743 843 (0800 REFUGE)
  The Women’s Refuge website hosts a list of refuges near you(external link)(external link)
• Te Ohaakii a Hine National Network Ending Sexual Violence Together
  Find out where sexual violence support services are in your area(external link)(external link)
• Family Services 211 Helpline — for help finding, and direct transfer to, community-based health and social support services in your area.
  Call 0800 211 211
  Visit the Family Services Directory online
• Victim Support — 24-hour service for all victims of serious crime.
  Call 0800 842 846
  Visit the Victim Support website to find out how they can support victims(external link)(external link)
• Victim Information Line/Victim Centre — call 0800 650 654 or email victimscentre@justice.govt.nz
  Find out more about the Victim Information Line and Victim Centre (external link)